Pricing that finally makes sense
Purely usage-based pricing with no entry barriers, so your observability bill stays predictable as you grow.
- No per-host fees
- No per-seat fees
- Unlimited users, every plan
Free
All the basic features. Great for small teams and early workloads.
- Included usage across logs, traces & metrics
- 7-day data retention
- Full-stack monitoring: APM, logs, metrics & infra
- Distributed tracing & service map
- Alerting & issue tracking
- KloudMate Assistant included
- Community support
Pro
For production environments and growing workloads.
- Everything in Free, plus
- $99 of usage included, overage billed extra
- 14-day retention for logs & metrics · traces up to 1 year
- Incident management, on-call & status pages
- Reliability SLOs & burn-rate alerts
- Auto-RCA on alerts
- SSO / SAML
- Unlimited alerts, workspaces & monitors
- Priority email & chat support
Enterprise
Custom pricing tailored to your business needs.
- Everything in Pro, plus
- KloudMate Infinity, managed in your infrastructure
- Custom data retention
- AI Assistant, bring your own API key
- Dedicated account manager
- Integration & onboarding support
Every plan includes OpenTelemetry-native ingestion. No credit card required to start.
Compare features to find your fit
Every plan includes full-stack monitoring. Compare limits, modules, and support across tiers.
| Features | Free | Pro | Enterprise |
|---|---|---|---|
| Telemetry & data sources | |||
| Logs | Up to 10 GB / mo | $0.40 / GB | Custom |
| Traces | Up to 10 GB / mo | $0.40 / GB | Custom |
| Metrics | Up to 15M samples / mo | $0.30 / million | Custom |
| OpenTelemetry-native ingestion | |||
| AWS CloudWatch metrics | |||
| PromQL queries | |||
| Monitoring & APM | |||
| APM & distributed tracing | |||
| Log management & search | |||
| Infrastructure monitoring (hosts, Kubernetes) | |||
| Database monitoring | |||
| Serverless & AWS Lambda monitoring | |||
| Real User Monitoring (RUM) | |||
| LLM observability | |||
| Synthetic monitoring | 10 monitors · 5-min checks | Unlimited · 1-min checks | Unlimited · 1-min checks |
| Service map | |||
| Custom dashboards | |||
| Alerting & incidents | |||
| Alert rules | 10 | Unlimited | Unlimited |
| Alert grouping & noise reduction | |||
| Label-based routing rules | |||
| Auto-RCA on alerts | – | ||
| Notification channels (Slack, Email, MS Teams, Webhook, SNS, Jira) | |||
| On-call & escalation policies | – | ||
| Reliability & SLOs with burn-rate alerts | – | ||
| Incident management | – | ||
| Status pages | Subdomain | Custom domain | Custom domain |
| AI & analytics | |||
| KloudMate Assistant (AI investigation & RCA) | |||
| AI Assistant credits | 5 / mo | 20 / mo | Bring your own key |
| Issues inbox (error tracking) | |||
| Reporting & scheduled reports | |||
| Platform, security & support | |||
| Users / seats | Unlimited | Unlimited | Unlimited |
| Workspaces | 1 | Unlimited | Unlimited |
| KloudMate Infinity (managed, in your infrastructure) | – | – | |
| SSO / SAML | – | ||
| Dedicated account manager | – | – | |
| Support | Community | Email & chat | Chat, Slack & email |
Estimate your monthly bill
Transparent, usage-based pricing for telemetry data. Drag the sliders to model your logs, traces, and metrics, and choose retention to see your estimate update instantly.
Estimated Monthly Cost
Minimum $99 / month
per month
Estimates use the base rate × monthly volume. Choosing longer log or trace retention scales storage cost by the multiplier shown (1.0× at plan default), no hidden charges.
Frequently asked questions
Have more questions? Chat with us or email hello@kloudmate.com.
Do I need to provide a credit card to sign up for a free trial?
No. You can start on the Free plan or begin a 14-day Pro trial without a credit card. Billing details are only needed when you decide to continue on a paid plan.
How do I sign up for KloudMate?
Create an account at app.kloudmate.com/signup, then send data using OpenTelemetry, CloudWatch, or one of our integrations. You will start seeing your logs, metrics, and traces within minutes.
How does the billing work?
KloudMate is purely usage-based, with no per-host or per-user fees. On the Pro plan, your $99/month doubles as a usage budget: the logs and traces you ingest (per GB) and metrics (per million samples) are metered and drawn down from it. Stay under $99 and that is your whole bill; go over and the overage is billed at the same per-GB and per-million rates.
Is pricing per user or per host?
No. Every plan includes unlimited users, with no per-host or per-agent fees. You pay only for the telemetry you send: logs and traces by volume, and metrics by sample count.
How does data-retention pricing work?
Each plan includes a default retention window, and you can extend it. Longer retention for logs and traces raises their storage cost by the multiplier shown in the calculator, so you can trade off how long you keep data against cost. Metrics are billed by sample count, so their retention does not change the price.
How do AI credits work?
KloudMate Assistant runs on credits. A chat message costs 1 credit, and a full investigation costs 2. Every plan includes a monthly allowance, 5 credits on Free and 20 on Pro. You can buy prepaid credits any time you need more. Enterprise teams can bring their own AI provider key instead of using credits.
Do you offer annual billing?
Yes. Annual billing is available at a discount compared with paying monthly. Get in touch and we will set it up for you.
What payment methods are accepted?
We accept all major credit and debit cards. Enterprise customers can also pay by invoice. Talk to us and we will set that up.
Can I change plans at any time?
Yes. You can upgrade, downgrade, or adjust retention whenever you need, and the change is reflected in your usage-based bill. There are no long-term lock-ins on the Free or Pro plans.
Can we run KloudMate in our own cloud?
Yes. KloudMate Infinity runs the full platform inside your own cloud account, deployed and operated by KloudMate, so your telemetry never leaves your network. It is available on Enterprise plans.
Our usage is fairly high. Can we get a customized plan?
Absolutely. For high-volume workloads we offer custom pricing, custom retention, dedicated support, and bring-your-own-key AI on the Enterprise plan. Get in touch and we will tailor a plan to your needs.
You're in good company
Love KloudMate's focus on application monitoring and performance. Their platform has helped us a lot in pin-pointing issues and resolving them real quick.
The interface is very intuitive and user friendly. KloudMate solves the observability pain point when working with distributed systems and various cloud ecosystems. This is the tool I wish I had while triaging and resolving application issues.
KloudMate offers a consolidated view of all my cloud resources, and the interface is very user friendly. I love that tracing and monitoring of distributed systems, logs, metrics, and traces, are all in one place.
Super easy to monitor performance, identify issues, and rapidly resolve customer-impacting problems. I only have great things to say about the KloudMate team.
A simpler view of your complex applications
Applications can be intricate by design. Monitoring them doesn't have to be. Start free and scale with usage-based pricing built to stay predictable.