KloudMate AI

Your SRE copilot for incident investigation

Ask questions across logs, metrics, traces, profiles, and connected sources. Draft dashboards and alerts, or launch deeper RCA when the first summary is not enough.

Payment latency spike — KloudMate Auto-RCA Assistant investigation Payment latency spike Q
Summarize the checkout regression and show what changed first.
Assistant · likely cause
  • P99 latency rose after the latest checkout deployment.
  • The main regression sits on the inventory API and its PostgreSQL spans.
  • Open the /checkout trace cluster and compare error.code with db.statement.
Telemetry Correlated signals Traces, logs, alerts, incidents Investigator RCA run queued Background analysis with linked context Dashboarding Drafted follow-up view Checkout RED metrics and DB latency

Translating one symptom across five surfaces takes too long.

KloudMate Assistant reduces that handoff cost. It interprets telemetry context, correlates related evidence, and gives teams a tighter path from alert to useful next step without pretending to replace engineering judgment.

What teams can do with KloudMate Assistant

Use one assistant surface to ask better questions, move faster through telemetry, and package findings into usable outputs.

Ask questions across the full stack

Use natural language for metrics, logs, traces, profiles, and connected data sources instead of memorizing separate query syntaxes.

Draft dashboards and alerts

Generate a structured dashboard or alert scaffold when you need a faster starting point for a new service or workload.

Launch deeper investigations

Capture an investigation brief and hand it to Investigator when the issue needs asynchronous root-cause analysis with ranked hypotheses and supporting evidence.

Keep context connected

Correlate alerts, incidents, traces, and logs from the same flow so findings stay grounded in the telemetry behind them.

A tighter path from alert to context

Use Assistant as a triage layer first, then let it point you toward the exact telemetry surface that matters.

01

Ask for a current summary

Start with a natural-language question about the affected service, incident, or recent error cluster.

02

Review correlated evidence

Let Assistant connect the signal across alerts, logs, traces, and infrastructure instead of stitching that view together manually.

03

Launch an investigation

Use Investigator when the issue needs deeper RCA and a persistent evidence trail beyond the initial summary.

04

Turn findings into action

Use generated dashboards, alert drafts, and investigation summaries to hand the issue to the right engineer with more context.

From alert to the next step — KloudMate correlation Triage workflow From alert to the next step 01 Triggered alert
inventory latency breached for 12 minutes
02 Assistant summary
deployment + DB span regression called out
03 Linked evidence
trace cluster, error logs, incident timeline
04 Next step
open checkout traces filtered by db.statement
Likely change checkout v2026.05.12 ranked top hypothesis Affected signals Latency, errors, pending incidents correlated in one summary

Move from alert to evidence faster

Assistant is most useful at the start of an investigation, when a responder needs a fast summary of what changed, what is affected, and which signal should be opened next.

  • Summarize an alert or service regression before engineers read every chart manually
  • Call out the logs, traces, and incidents that already look related
  • Recommend the next view to inspect instead of leaving responders with generic advice
Dashboards and alerts, drafted for you — KloudMate Assistant KloudMate · Assistant Generated by Assistant Dashboards and alerts, drafted for you Panels 8 Alert drafts 3 Linked services 2 Artifact Type Status Detail RED metrics dashboard latency · throughput · errors Dashboard ready 8 panels DB latency alert P99 over threshold for 10m Alert draft edit + save Incident summary note root cause + next checks Note saved handoff-ready Prompt Create a dashboard for checkout reliability · Assistant turns the request into a ready-to-use layout

Generate useful operational artifacts, not just answers

The Assistant is not limited to Q&A. It can draft dashboards and alerts on your behalf, which is especially useful when a service is new or a team needs a repeatable view quickly.

  • Generate a dashboard for a service or Kubernetes cluster from a plain-language request
  • Create alert drafts for high-latency or error conditions without starting from an empty builder
  • Package investigation findings into a reusable summary for handoff or review
Safety and scope

Built for assistive SRE workflows

KloudMate Assistant is designed to help teams investigate, triage, correlate, and understand incidents faster. It can point engineers toward useful evidence and package context, but it does not market unsafe auto-remediation as the goal.

  • Assist Guide engineers toward the next useful query, trace, or report
  • Correlate Bring related telemetry into one working summary instead of one more silo
  • Preserve control Keep responders in the loop for diagnosis, change approval, and remediation
See the assistant in context
Responder stays in control — KloudMate Auto-RCA Assistive workflow Responder stays in control Q
What should I open next to verify the regression?
Assistant · likely cause
  • Compare checkout traces filtered to the latest version and review DB span duration.
  • Check matching error logs before making a deployment rollback decision.
  • Use the incident note as a handoff summary for the owning team.
Recommended view Trace Explorer scoped to checkout v2026.05.12 Keep human review No automatic fix applied Investigation support only Ready for handoff Summary note prepared service owner + recent changes

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