Replace your on-call tool

Page the right engineer. Every time.

KloudMate routes each alert to whoever's on call, calls them by phone, and re-escalates until someone acknowledges. No missed pages, no separate tool to sync schedules with.

Elevated checkout latency — KloudMate Incidents KloudMate · Incidents Incident INC-481 · notifying Elevated checkout latency Severity Critical Service checkout Status Acked 03:01 Routed to checkout on-call Ana Ruiz · primary rotation notified 03:01 Called by phone Ana Ruiz · no answer no ack · 8m 03:09 Re-escalated to step 2 Ben Cho, Carol Diaz · phone call ringing 03:11 Acknowledged by Ben Cho pressed 1 on the call acked

Used by engineers from

  • SprintMoney
  • Rocketium
  • Codeifai
  • Ostrum
  • Soffit
  • Microsoft
  • WeCheer
  • HealthifyMe
  • Smartbox

An alert is useless if it never reaches the right person.

Running on-call in a separate product means syncing schedules, wiring integrations, and hoping the alert makes it across. KloudMate puts on-call schedules and ack-aware escalation in the same place the alert fires.

On-call that reaches a human

Make sure the right person is reachable, then escalate until the incident is acknowledged.

Schedules and rotations

Build daily, weekly, or custom rotations with overrides. KloudMate resolves who's on call when an alert fires.

Phone, SMS, Slack, and more

Reach responders on the channel that actually wakes them, including a phone call they can ack from.

Ack-aware re-escalation

No answer? KloudMate escalates to the next person automatically until someone acknowledges.

Context comes with the page

The responder opens the alert to find the related traces, logs, and metrics already attached.

One platform instead of many

Stop paying for a paging tool that lives outside your monitoring and has to be kept in sync.

Stop paying for

  • PagerDuty
  • Opsgenie
  • A separate alert-routing integration

Get it in KloudMate

  • On-call schedules and overrides
  • Phone, SMS, Slack, and email paging
  • Automatic re-escalation until acked
  • Telemetry context attached to every page

Get started

From telemetry to root cause,
in one platform.

Connect your OpenTelemetry pipeline, AWS integrations, or eBPF agent. Distributed tracing, log management, alerting, and AI-assisted investigation: unified, with predictable pricing.