See what's slow for real users
KloudMate RUM measures real page loads, layout shifts, and browser interactions, the Core Web Vitals your users actually feel. Then it ties a bad page back to the backend request behind it.
A slow page could be your frontend or your backend. Separate tools won't tell you which.
KloudMate keeps user-facing performance wired to the backend stack that explains it, so you can move from a bad page experience straight to the request path behind it.
What teams can do with Real User Monitoring
Measure real user experience with enough backend context to distinguish a browser-side issue from a deeper service or dependency regression.
Capture real-browser performance
Measure page load times, interaction timing, layout shifts, and other frontend performance signals from actual user sessions.
Track core web vitals
Use metrics such as LCP, CLS, and INP to understand when the experience is slipping before the issue is obvious in support tickets.
Replay the session, not just the metric
Group interactions into sessions and replay them, masked, so the team can see exactly which page, flow, or cohort hit the worst experience first.
Connect the browser to the backend
Use the linked APM backend to trace the server-side path behind a slow page, request, or user interaction.
Prioritize issues by user impact
The best RUM workflow starts with what the user felt, then confirms whether the cause lives in frontend code, a backend dependency, or both.
Instrument the browser
Add the RUM script so the application can report page performance, interactions, and session data into KloudMate.
Review vitals and affected pages
Compare web vitals and page-level performance to identify which route or interaction is degrading first.
Open the affected session or backend path
Use session context and APM linkage to decide whether the issue is browser-only or tied to a backend request path.
Prioritize response by impact
Use real user impact to decide whether the issue should become an alert, incident, or a monitored performance improvement task.
Track page load, frontend errors, and performance regressions
RUM becomes most useful when teams can compare web vitals with the pages, interactions, and user segments that are driving the worst experience.
- Review Avg. LCP, CLS, INP, and other key frontend performance measures
- Understand the session and page context behind a degrading route or interaction
- Use default RUM dashboards as the starting point for deeper frontend analysis
Connect frontend issues to backend traces
User experience problems do not always start in the browser. KloudMate keeps RUM close to the backend observability stack so teams can follow a slow click or page load into the related request path.
- Use session and page context to find the backend request path carrying the slowdown
- Separate browser-only regressions from server-side latency or dependency failures
- Keep user impact visible while backend teams investigate the deeper cause
Use KloudMate Assistant to explain a degraded user experience
Assistant can help teams explain what users are experiencing, identify the affected route or cohort, and point responders toward the backend or frontend signal most likely to explain the regression.
- Describe Summarize the route, cohort, or interaction most affected
- Correlate Connect RUM symptoms to related logs, traces, and alerts
- Prioritize Frame the issue in terms of user impact before deeper triage begins
Related Features
Keep the rest of the workflow close by so teams can move between detection, investigation, and response without losing context.
APM & Distributed Tracing
Trace requests across services, inspect dependencies, and move from latency symptoms to request-level evidence.
Learn moreLog Management
Search, filter, inspect, and stream logs with trace and incident context attached.
Learn moreSynthetic Monitoring
Run proactive checks across endpoints and services to catch failures before users do.
Learn moreIncident Management
Coordinate response, ownership, escalation, and telemetry context in one incident workflow.
Learn moreGet started
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