Find the page or screen that's losing you users
Your website and your mobile apps report to the same place. Web vitals and JavaScript errors on the web. Crashes, ANRs, and cold starts on Android and iOS. Every number opens the sessions behind it.
A p75 or a crash rate tells you something got worse. Neither tells you who it happened to, or what they were doing.
KloudMate RUM measures what real users get on your website and in your Android, iOS, and React Native apps. It maps the route they take through each one. Open a single session and every view, request, error, and crash sits on one timeline next to the replay.
What teams can do with Real User Monitoring
Measure what real users get on the web and on mobile, find the page, screen, or release that broke it, and open the sessions behind the number.
Web vitals by page and release
LCP, INP, and CLS p75 for every page, split by device, plus TTFB and FCP for the application. Compare one release against the last to see which build moved them.
Crash rate, cold starts, and frozen frames
Android and iOS apps report crashes, ANRs, app hangs, and how long the app took to start. Slow and frozen frames sit beside them, and the application list leads with crash rate and cold start p90.
Errors and crashes grouped by cause
Recurring JavaScript errors and native crashes collapse into one group, tagged with the pages or screens they hit and the version they started in.
Funnels and pathways
Build a funnel over the steps that matter and see which one loses people. Pathways map where users go next from any page.
One timeline per session, web or mobile
Views, requests, taps, errors, and crashes land on one timeline beside the replay, in the order they happened. Click one and the replay jumps to that moment.
Tied to your backend traces
The SDKs attach W3C trace context to the requests your app makes. A call that failed on someone's phone or in their browser opens as the backend trace behind it.
From a number that moved to the session behind it
Start with the numbers across every page, screen, and release. Narrow to the one that changed. Go to a single visit only when you have to.
Add the SDK for your platform
A script tag or npm for the web, Gradle for Android, Swift Package Manager for iOS, npm for React Native. Views, requests, and errors report from the first load. Mobile apps add app start, crashes, and ANRs. Turn on session replay when you want the recording too.
Find what changed
Compare vitals, crash rate, and error rate across pages, screens, devices, and releases until one stands out.
Run the funnel
Pick a flow like signup or checkout. Open the step with the biggest drop to see why people left it.
Watch the session
Watch the replay with the whole timeline beside it. The backend trace is one click from any failed request.
Find the slow page, and the build that caused it
Each page gets its own p75 for LCP, INP, and CLS, split by device. Compare a release against the one before it and you can tell a slow page from a slow build.
- Group URLs like /product/1234 into one page, or split a group back open
- Open a page for its own vitals, errors, and the sessions that visited it
- See how many sessions are behind each number
Crashes, ANRs, and slow starts on Android and iOS
Android, iOS, and React Native apps report what a browser can't: whether the app crashed, whether the main thread froze, how long it took to launch, and how many frames it dropped. Pages becomes Screens, and the rest of the tabs stay where they are.
- Crash-free rate per release, so a bad build shows up before the store reviews do
- Cold start and time to fully drawn, with slow and frozen frames beside them
- ANRs on Android and app hangs on iOS, grouped with their stack traces and badged on the sessions that hit them
Group the errors before you triage them
Recurring errors collapse into one group with an occurrence trend, so ten thousand hits of the same TypeError read as the one problem they are. Crashes and app hangs group the same way.
- Error rate by version, so a bad release shows up without diffing anything
- Filter to the errors that only happen on one page, browser, or device
- Jump from an error group to the pages, screens, and sessions that hit it
See the step where people give up
Open the step with the biggest drop and you get three answers about the people who stalled there: the errors and vitals they hit, the pages they went to instead, and the list of sessions to watch.
- Funnels of up to five steps, with a completion window you set
- A step is a route or a custom event you send, and either can match a prefix
- Pathways show where people go next from any page, several steps out
Open one session and see the whole visit
Every view, network request, error, and crash from the visit sits in one order, beside the replay. Click any event and the replay jumps to that moment.
- A network waterfall of every request, with method, status, timing, and where it sat in the visit
- Console errors and warnings from the user's own browser, plus TTFB, FCP, LCP, INP, and CLS for that one visit
- Rage, dead, and error clicks, flagged by the browser SDK as they happen and badged on the session row
- Mobile sessions carry start type and time to first frame, with crashes and ANRs on the same timeline
Use KloudMate Assistant to explain what changed for your users
Ask Assistant where the drop is coming from. It answers with the errors and requests underneath, and the view worth opening next.
- Describe Name the page, screen, or release losing the most users
- Correlate Tie a slow page to the errors and requests behind it
- Prioritize Say how many real sessions hit it, before anyone digs in
Related Features
Keep the rest of the workflow close by so teams can move between detection, investigation, and response without losing context.
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Learn moreLog Management
Search, filter, inspect, and stream logs with trace and incident context attached.
Learn moreSynthetic Monitoring
Run proactive checks across endpoints and services to catch failures before users do.
Learn moreIncident Management
Coordinate response, ownership, escalation, and telemetry context in one incident workflow.
Learn moreGet started
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